Dir-Sales I

Job description

JOB SUMMARY Leads and manages all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports. CANDIDATE PROFILE.

Requirements

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 3 years experience in the sales and marketing or related professional area
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 1 year experience in the sales and marketing or related professional area
• CORE WORK ACTIVITIES
• Supporting Developing & Executing Sales Strategies
• Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment
• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS
• Assists with the development and implementation of promotions, both internal and external
• Maximizing Revenue
• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals)
• Recommends booking goals for sales team members
• Managing Sales Activities
• Monitors all day to day activities of direct reports
• Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager
• Participates in sales calls with members of sales team to acquire new business and/or close on business
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Analyzing & Reporting on Sales and Financial Data
• Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals
• Assists Revenue Management with completing accurate six period projections
• Reviews sales and catering guest satisfaction results to identify areas of improvement
• Ensuring Exceptional Customer Service
• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations
• Interacts with guests to obtain feedback on product quality and service levels
• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction

Skills