Sales Manager

Job description

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE.

Requirements

• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 3 years experience in the sales and marketing or related professional area
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major
• 1 year experience in the sales and marketing or related professional area
• CORE WORK ACTIVITIES
• Building Successful Relationships that Generate Sales Opportunities
• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc
• Develops relationships within community to strengthen and expand customer base for sales opportunities
• Manages and develops relationships with key internal and external stakeholders
• Provides accurate, complete and effective turnover to Event Management
• Managing Sales Activities
• Participates in sales calls with members of sales team to acquire new business and/or close on business
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue
• Identifies new business to achieve personal and location revenue goals
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them
• Closes the best opportunities for the location based on market conditions and location needs
• Gains understanding of the location’s primary target customer and service expectations
• serves the customer by understanding their business, business issues and concerns, to offer better business solution
• Providing Exceptional Customer Service
• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
• Services our customers in order to grow share of the account
• Executes and supports the company’s customer service standards
• Provides excellent customer service consistent with the daily service basics of the company

Skills