Event Planner

Job description

The role promotes brand image internally and externally. Prioritizes and resolves outstanding requests or issues from the previous day. Receives, records, and relays messages accurately. Follows up with guests to ensure satisfaction. Attends daily lineups promptly. Opens doors and greets guests in the lobby as assigned. Assists management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees; serves as a role model for the Fair Treatment/Open Door policy. Reports accidents and unsafe conditions and completes safety training. Follows all company policies and maintains a clean, professional appearance while protecting confidentiality and assets. Welcomes guests per company standards, anticipates service needs, assists individuals with disabilities, and thanks guests sincerely. Communicates clearly and professionally, prepares and reviews documents accurately, and answers phones with proper etiquette. Develops positive working relationships and supports the team to achieve common goals. Ensures quality standards, recommends improvements for efficiency, productivity, safety, and cost savings. Reads and verifies information visually. Moves objects up to 10 pounds without assistance. Performs other reasonable duties as assigned. Adheres to safety and security procedures, including emergency protocols.

Requirements

• proficient in promoting brand image
• proficient in handling outstanding requests or issues
• proficient in receiving and recording messages
• proficient in following up with guests
• proficient in attending daily lineups
• proficient in opening doors and greeting guests
• proficient in assisting management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating
• proficient in reporting accidents and unsafe conditions
• proficient in complying with company policies and procedures
• proficient in maintaining professional appearance and confidentiality
• proficient in clear and professional communication
• proficient in preparing and reviewing documents
• proficient in building positive working relationships
• proficient in ensuring quality standards
• proficient in reading and visually verifying information
• proficient in moving objects up to 10 pounds
• proficient in performing additional duties as requested
• proficient in adhering to safety and security procedures.

Skills