Senior Sales Manager

Job description

the employer is one of the world’s largest hotel groups with ten distinctive brands and over 1,500 hotels in 95+ countries. People are core to our success. We are seeking a dynamic Senior Sales Manager to drive revenue, build strong client relationships, and deliver exceptional customer experiences per RHG standards. Key responsibilities: achieve monthly sales targets, room nights and new business goals; develop and maintain relationships with corporate, group and travel trade accounts; identify new business opportunities through calls, blitz and market research; negotiate contracts and renewals to maximize revenue; prepare sales reports, market analysis and update management on performance; coordinate with Front Office, F&B, Banquets, Reservations and other departments for smooth operations; handle VIP guests, ensure personalized service and support satisfaction; follow up with clients before, during and after events/stays to encourage repeat business; participate in trade shows, networking and promotional activities; monitor competitor activity and contribute to market strategy.

Requirements

• Achieve sales goals by managing the sales team
• proven track record in a similar role within a quality environment demonstrating excellent standards and sales productivity
• commercially astute multi‑tasker motivated by challenge
• driven and ambitious to increase productivity and sales volume with appropriate techniques
• clear thinker with excellent communication abilities and attention to detail
• strong negotiation skills
• ability to enhance the hotel’s community image
• embody the "Yes I Can" attitude in experience and sale

Skills