Account Manager

Job description

Join the employer to deliver advanced technology solutions for airports and borders. You will lead a portfolio of strategic government and border‑management customers, own account strategies, and drive commercial growth. Responsibilities include end‑to‑end relationship ownership, developing account development plans, expanding business through renewals and upsells, coordinating issue resolution with delivery teams, and establishing regular governance with clients. You will also contribute to the broader Government and Border ecosystem and collaborate with Marketing and Business Development to achieve pipeline and revenue targets

Requirements

• 8–10 years of successful experience in sales and account management
• experience managing complex government or public‑sector customers
• professional fluency in Arabic and English
• knowledge of the Saudi government environment and procurement practices
• strong financial and commercial acumen including pricing, margins, contracts and revenue risks
• ability to coach and support less‑experienced commercial colleagues
• demonstrated ability in strategic storytelling and executive communication
• proven experience in ecosystem partnerships and hunter growth
• ability to initiate compelling sales conversations linking customer priorities to business outcomes
• consultative selling approach with understanding of customer needs and decision‑making
• skilled at communicating with C‑level executives
• experience building trusted advisor relationships
• strong business acumen to identify market trends and opportunities
• capability to navigate complex sales cycles
• effective collaboration across global, virtual, and cross‑functional teams
• excellent planning, networking, relationship management and accountability skills
• knowledge of air transport, border management, digital identity, biometrics, government technology or national digital‑transformation programs (nice‑to‑have).

Skills