Application Support Resident Engineer

Job description

We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders. Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.

Requirements

• A bachelor’s degree in computer science or a related discipline is preferred
• 5+ years of experience in application support
• Strong troubleshooting and analytical skills
• Ability to analyze logs and identify root causes
• Ability to handle critical issues under pressure
• Excellent communication and customer-handling skills
• Ability to work independently
• Technical Skills
• Microsoft Windows Server administration
• IIS configuration and troubleshooting
• Experience analyzing IIS and application logs
• RDBMS knowledge (MS SQL / Oracle
• PostgreSQL preferred)
• API troubleshooting and testing
• Basic PowerShell scripting

Skills