Account Manager

Job description

Oversee a client portfolio, foster strong relationships and ensure client satisfaction and engagement. Key responsibilities: act as the primary contact for account management; build and maintain long‑lasting client relationships; promote company offerings for mutual satisfaction and trust; ensure timely delivery of solutions aligned with customer needs; communicate progress of monthly/quarterly initiatives to stakeholders; develop new business with existing clients and identify improvement areas to meet sales quotas; forecast and track key account metrics such as quarterly sales results and annual forecasts; prepare account status reports; collaborate with sales team to grow opportunities within the territory; assist with challenging client requests or escalations; follow all relevant policies and procedures; contribute to continuous process improvement; uphold a high‑performance environment and embody HS values.

Requirements

• 1-2 years of relevant experience
• advanced proficiency in MS Office
• Bachelor’s degree in a relevant field

Skills