Basin Manager

Job description

Acts as the primary commercial owner and strategic leader for an assigned industrial basin on the Saudi East Coast, overseeing a high‑value portfolio of industrial, refining and petrochemical customers. The core objective is to maximize portfolio profitability, protect revenue and cash performance, ensure strong customer retention and execute the localized commercial strategy. The role bridges day‑to‑day commercial operations with long‑term growth, collaborating closely with Operations, Finance, Legal and Business Development while upholding corporate safety, compliance and governance standards. • Drive daily commercial performance across the basin as the main point of contact, balancing profitability, contractual obligations, customer retention and service quality. • Conduct regular customer business reviews to monitor contract performance, service reliability, satisfaction, commercial risks and agreed actions. • Lead full contract lifecycle administration-including negotiations, amendments, renewals, extensions and settlements-ensuring timely actions before milestones. • Maintain oversight of contractual and company obligations, formal notices, payment terms, indexation, volume commitments and proactive risk mitigation. • Formulate and execute the localized East Coast commercial strategy aligned with customer priorities, market conditions and competitive dynamics. • Own and manage revenue, margin, pricing, volume performance and cost drivers; prepare annual budgets, rolling forecasts and monthly variance analyses. • Implement approved pricing, indexation and minimum‑take mechanisms to safeguard profitability and prevent revenue leakage. • Validate monthly billing inputs and coordinate with Finance for accurate invoicing and prompt dispute resolution. • Manage working capital, accounts receivable, monitor DSO and overdue aging, lead collection escalations and partner with Credit Management to mitigate payment exposure. • Partner with Business Development and technical teams to evaluate expansion projects, greenfield opportunities and decarbonisation initiatives, preparing business cases and commercial validation packages. • Serve as commercial lead during supply disruptions, turnarounds or operational events, driving risk mitigation, claims handling and customer relationship protection. • Champion customer requirements across Operations, Supply Chain and Technical teams to translate feedback into service improvements and seamless onboarding of new projects. • Ensure strict adherence to corporate governance, anti‑bribery, delegation of authority and EHS standards, maintaining accurate CRM records, contract documentation and reporting to the Commercial Director

Requirements

• Bachelor’s degree in Business Administration, Finance, Engineering or a related technical/commercial field
• MBA or Master’s degree is desirable
• Minimum of 6–10 years progressive experience in B2B commercial management and complex industrial sales
• Proven background in industrial gases, petrochemicals, energy, refining or heavy industrial manufacturing
• Demonstrated success in long‑term supply agreements, complex negotiations, profitability management, customer retention and cross‑functional commercial leadership
• Advanced financial acumen covering commercial P&L, margin analysis, revenue assurance, receivables, DSO, forecasting and pricing/indexation mechanisms
• Strong grasp of commercial law, contract drafting, contractual risk, claims and long‑term supply agreement mechanics
• Proficiency in CRM, ERP and reporting/analytics tools for data‑driven commercial management
• Deep understanding of regional B2B industrial markets, customer operating models and commercial impact of operational events
• Strategic negotiation and influence skills to steer high‑stakes negotiations and achieve win‑win outcomes
• Ability to lead by influence across Operations, Finance, Legal, Supply Chain, Technical and Business Development without direct reports
• Customer‑centric focus on value, service reliability, responsiveness and long‑term retention
• High commercial discipline on contractual obligations, billing accuracy, collections, financial exposure, governance and execution
• Resilience and decisiveness to make sound commercial decisions under pressure, especially during supply constraints, disputes or operational disruptions
• Fluent in Arabic and English
• French is desirable.

Skills