Senior Manager - Performance Management

Job description

Lead the governance, delivery, and continuous enhancement of the organization's Performance Management and Promotion practices to support a high-performance culture aligned with strategic business objectives. The role provides strategic advisory, quality assurance, and delivery oversight across performance and promotion cycles, enabling consistent, effective, and fair implementation while strengthening stakeholder capability and driving continuous improvement.

Requirements

• Strategic Performance & Promotion Management
• · Anticipate evolving business needs related to performance management and promotion, assess organizational challenges, analyze cycle outcomes, benchmark market trends, and translate insights into strategic recommendations that influence leadership decisions
• · Challenge conventional practices and introduce forward-thinking, scalable solutions that transform performance and promotion practices and elevate the overall employee and leadership experience
• · Shape strategies that strengthen accountability, meritocracy, and performance excellence, driving a sustainable high-performance culture across the organization
• · Evolve performance and promotion frameworks to ensure alignment with business priorities, strengthen decision-making, and maximize organizational effectiveness
• · Lead the end-to-end delivery and governance of the annual promotion cycle, ensuring effective planning, execution, stakeholder alignment, and adherence to established timelines and standards
• · Guide and implement promotion activities across submissions, validations, assessments, calibration inputs, governance reviews, and approval workflows
• · Provide strategic guidance to HRBPs and business stakeholders on promotion requirements, processes, and decision-making considerations
• · Drive stakeholder engagement, communications, and issue resolution to facilitate timely completion of promotion activities
• · Monitor promotion progress, risks, exceptions, and compliance requirements, implementing mitigation actions where required
• · Lead and guide the development of promotion governance trackers, analyses, reports, and documentation to support transparency and executive decision-making
• Lead Performance Management Operations and Engagement
• · Lead the end-to-end delivery and governance of the Performance Management lifecycle, ensuring all stages are effectively governed, integrated, and executed
• · Provide direction, prioritization, and oversight across Performance Management operations, analytics, learning, communications, and engagement activities
• · Oversee the design and execution of Performance Management training, engagement, and awareness initiatives to strengthen adoption and stakeholder capability
• · Coach leaders, managers, and employees on effective performance conversations, feedback delivery, and employee development
• · Lead the development and implementation of change management and adoption strategies for new Performance Management initiatives, including stakeholder engagement, communications, training, and readiness activities
• · Review and challenge key deliverables, reports, communications, and recommendations to ensure quality, consistency, and alignment before leadership review or wider release
• · Identify delivery risks, operational challenges, and improvement opportunities, driving continuous enhancement of Performance Management processes and practice

Skills