Sales Manager

Job description

The role leads the sales team and develops strategies to increase hotel revenue. Responsibilities include maintaining good relations with existing accounts to meet daily room night production, organizing VIP arrivals and assistance per the employer Collection Residences standards, planning sales activities by identifying prospects and conducting calls and blitzes, negotiating new contracts and renewals, coordinating with Front Office, Banqueting and F&B to meet guest requirements, preparing monthly sales activity reports, defining regional strategies to generate incremental revenue, achieving monthly budget and new business targets, establishing relationships with all hotel departments, following up with clients before, during and after events to ensure repeat business, handling complaints and escalating to the Director of Sales & Marketing, delivering professional presentations to key clients, developing incentive schemes for local clients, making sales calls, presenting lost business reports at monthly sales meetings, providing weekly sales reports to the Director, attending trade shows as required, analyzing competition and contributing to the market plan, participating in training programs, complying with company policies, safety regulations, punctual attendance and uniform standards, and performing any other duties assigned by management

Requirements

• Achieve sales goals by managing the sales team
• proven track record in a similar role within a quality environment demonstrating excellent standards and sales productivity
• commercially astute multi‑tasker motivated by challenge
• driven and ambitious to increase productivity and sales volume with appropriate techniques
• clear thinker with excellent communication abilities and attention to detail
• strong negotiation skills
• ability to enhance the hotel’s community image
• embody the "Yes I Can" spirit

Skills