Patient Journey Partner

Job description

At the employer you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join the employer, where every voice matters. The Position Driven by rapid healthcare shifts and evolving stakeholder needs, the employer is redefining its societal role through the Patient Journey Partner (PJP). Operating at the center of the organization, the PJP functions as an empowered local leader who collaborates directly with ecosystem stakeholders to co-create high-impact, patient-centric solutions. This functionally agnostic role deliberately eliminates traditional sales and commercial targets to focus entirely on delivering faster, better outcomes for patients and the broader health system. Your Responsibilities • The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring the employer expertise, science and knowledge to the ecosystem. • Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and the employer; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster. • Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community. • Stewards the employer’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner. • By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem. • The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs. • Ensuring great experiences whenever stakeholders in the ecosystem engage with the employer employees, products and services.

Requirements

• University degree (Pharmacy or a relevant field). An advanced degree in Life science and/or MBA is a plus. CCXA Academy (desired).
• Excellent stakeholder engagement skills including partnering with TAE's and organizations is required. Experience partnering with PAGs is highly desired.
• Experience leading Cross-functional team is required. Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired.
• Strong business acumen with desired expertise in commercialization, medical and customer experience excellence.
• Deep understanding of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level.
• Broad understanding of the employer’s present portfolio and future pipeline, such that they can work on future-based solutions
• Robust understanding of medical affairs strategies and tactics including clinical research.
• Fluent in English and Arabic (spoken & written).
• Who we are
• A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
• Let’s build a healthier future, together.
• the employer is an Equal Opportunity Employer.

Skills