Branch Sales Manager, Wholesales

Job description

City WS Branches Group overview: Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries. alfanar is involved in: • Electrical, Electromechanical and Civil Engineering Construction • Manufacturing and Marketing Electrical Construction Products • Allied Engineering Services Our Main Divisions: • alfanar electric • alfanar Construction • alfanar Building Systems alfanar electric alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products. alfanar electric operates industries in: • Riyadh and Jubail, Saudi Arabia • Dubai, UAE • London, UK alfanar has a development and engineering center in Chennai, India. Industrial Complex, Riyadh The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road. Spread across 700,000 square meters, the Complex houses alfanar’s facilities. The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone. Job Purpose Lead and manage all branch commercial and operational activities to achieve sustainable business growth, customer satisfaction and operational excellence. The Branch Manager is accountable for leading the branch team, driving sales performance, developing customer relationships, executing company strategy, and ensuring full compliance with corporate policies and governance. In effect, the role carries end-to-end business ownership of the branch. Functional Responsibilities Leadership & People Management • Lead, coach, and develop the branch team to achieve business objectives and maintain a high-performance culture. • Directly manage Sales Specialists, Key Account Managers, and the Sales Support team. • Set individual performance objectives, conduct performance reviews, and establish development plans. • Conduct joint customer visits and provide on-the-job coaching to the sales team. • Allocate responsibilities and resources to improve productivity and operational efficiency. • Promote employee engagement, accountability, collaboration, customer focus, and ethical conduct. Commercial Leadership • Manage the branch’s commercial performance, including sales, collections, product mix, and market share. • Develop and monitor the branch business plan and annual, quarterly, and monthly sales plans in alignment with corporate objectives. • Drive revenue growth through the development of existing customers and acquisition of new accounts. • Lead the implementation of sales campaigns, strategic programs, and relevant corporate initiatives. • Drive market penetration across the assigned territory. • Analyze competitor activity, market developments, and business trends and recommend appropriate commercial actions. Customer Relationship Management • Establish and maintain strategic relationships with key distributors, customers, and decision-makers. • Conduct regular business reviews with strategic customers and track agreed targets, OKRs, and performance objectives. • Lead negotiations for major commercial agreements. • Maintain customer satisfaction and loyalty through timely issue resolution, value-added solutions, and consistent service standards. • Manage customer contracts, agreements, and renewals to ensure compliance, continuity, and value protection. • Ensure effective product visibility, displays, signage, and promotional materials across customer showrooms. Sales Management & Execution • Lead the sales pipeline management process to maintain a sustainable flow of business opportunities. • Monitor customer visits, quotations, opportunities, and sales activities through accurate and disciplined use of the C4C CRM system. • Monitor branch sales performance and KPIs and implement action plans to address performance gaps. • Drive cross-selling and expansion of the st

Requirements

• Bachelor degree in Management and administration
• Leadership
• Decision Making
• Problem Solving

Skills