Housekeeping Supervisor

Job description

Welcome to SLS The Red Sea, where bold creativity and unapologetic luxury come to life. Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations. The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect. More than a hotel, SLS The Red Sea is a living stage-a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues. At SLS The Red Sea, exceptional stays begin with the details guests may never notice - because everything simply feels right. As a Housekeeping Supervisor, you will help ensure our guest rooms and public areas are consistently presented to the highest standards of cleanliness, comfort, and readiness. You will support the daily housekeeping operation, guide the team on the floor, inspect rooms, and work closely with other resort departments to deliver a seamless guest experience. Key Responsibilities • Supervise daily housekeeping operations across assigned floors and areas. • Assign and follow up on daily tasks for the housekeeping team. • Inspect guest rooms and public areas to ensure SLS cleanliness and presentation standards are maintained. • Monitor arrivals, departures, VIPs, and special guest requirements. • Support the team with daily briefings, coaching, and on-the-job training. • Respond to guest requests and ensure proper follow-up. • Coordinate with Front Office, Engineering, Laundry, and other resort departments. • Monitor housekeeping supplies, amenities, linen, equipment, pantries, and trolleys. • Ensure safety, lost and found, key control, and housekeeping procedures are followed. • Support scheduling, attendance tracking, and daily operational reporting. • Lead by example and maintain SLS grooming, service, and professional standards

Requirements

• Diploma or qualification in Hospitality, Tourism, Hotel Management, or a related field is preferred.
• Previous experience in Housekeeping or hotel operations, preferably within a luxury hotel or resort environment.
• Supervisory or team-leading experience is preferred.
• Good understanding of housekeeping standards, room inspections, and daily hotel operations.
• Strong attention to detail and good organizational skills.
• Confident communication and interpersonal skills with the ability to guide and support a team.
• Good English communication skills.
• Basic proficiency in Microsoft Outlook, Excel, Word, and PowerPoint
• OPERA PMS knowledge is preferred.
• Proactive, flexible, and comfortable working in a fast-paced resort environment.

Skills