Field Service Representative (NSWU)

Job description

Nalco Saudi Water University (NSWU) is a training program for recent graduates with a bachelor's degree in Chemical Engineering. The program is designed to select the best graduates to develop the technical and personal skills necessary to obtain and pursue a professional career path. We believe that strengthening our future starts by investing in newly qualified graduates and developing them for critical roles and helping them achieve their potential. Program duration: 6 months: The total training period is 12 months, 6 months in classroom training, 6 months in field training. The program will start in January 2027 at our head office in Dammam. During the program, you will: Follow a structured training plan that emphasizes technical lessons, classroom interaction, and hands-on field learning. You have significant interaction with subject matter experts in the field. Build key relationships and interact with our leaders. Receive a basic salary, housing and transportation allowance. Medical coverage. What You Will Do: Provide on-site field service, conduct site surveys, product/application audits, manage inventory for chemical delivery systems, collect samples to monitor chemical programs, manage chemical deliveries to customers when needed, conduct field evaluation of new products, lead pre-trial or appropriate survey phase of site visits, and interact with appropriate internal and external customers. Resources and Resources Maintain accurate records based on information collected during trials and surveys Prepare reports detailing problems and solutions to initiate necessary corrective adjustments to the product C and/or recommend process changes Create troubleshooting service manuals and bulletins on existing products Coordinate and manage sampling and inventory schedules Coordinate solution implementation with customers Assist sales in preparing business proposals Participate in design reviews, new applications, and start-up evaluations Assist in critiquing product serviceability, performance, and reliability Provide customers with expert technical service on all major applications Support and adherence to the team's quality improvement process Follow company and customer safety regulations Solve a wide range of complex, multi-disciplinary problems that must take into account short and medium-term needs. Job Details: The candidate must initially reside in the Dammam area for 6 months close to our headquarters. During the training period, the residence must be in the Dammam area. The candidate will be assigned to the position at their chosen location when applying for the program. Minimum Qualifications: Bachelor's degree in Chemical or Industrial Engineering is required. Able to support assigned client independently. Valid driver's license and acceptable vehicle record. Desired autonomy and self-motivation. Demonstrate a strong work ethic and ability to multi-task. Ability to interact with customer employees successfully and professionally. Preferred Qualifications: Good computer skills (including Microsoft Word, Excel, and PowerPoint) and excellent problem-solving skills. Good verbal and writing skills are required. Excellent communication skills required. Ability to manage multiple projects. Complete work on time and within budget. About u Nalco Water Company: In a world of increasing water shortages and pollution challenges, Nalco Water, an the employer company, helps customers conserve more than 161 billion gallons of water each year. We work with customers around the world in light industry (institutional, food and beverage, transportation and manufacturing), heavy industry (chemical, energy, primary metals), paper and mining operations to reduce, reuse and recycle water while protecting their systems and equipment. Nalco Water provides a unique opportunity to work with a broad range of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. Our Commitment to a Culture of Inclusion and Belonging the employer is committed to the fair and equal treatment of colleagues and applicants and promoting the principles of equal opportunity in employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions and opportunities for advancement. the employer will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expression, genetic information, marital status, age or disability

Requirements

• [“Nalco Water Assists”, “An the employer ”, “Food and Beverage”, “Transportation and Manufacturing”), “Heavy Industry (Chemical Industries”, “Energy”, “Primary Metals)”]

Skills