Customer Service

Job description

A job posted by the employer in Riyadh, Saudi Arabia. The customer service employee responds to customer inquiries via phone, email, or chat, and seeks to solve problems and fulfill requests in accordance with company policies. The role requires the ability to listen actively and provide accurate and prompt information. Documents interactions to ensure improved service quality and product development. This role is the primary link between the organization and customers in the Saudi market

Requirements

• Qualification: High school diploma or equivalent
• Skill: Good communication skills and ability to actively listen
• Skill: Proficiency in using customer service software (CRM)
• Location: Riyadh region

Skills