Data Center Operations Engineer

Job description

The Data Center Infrastructure Engineering team supports the company's rapid growth by building and operating large-scale data centers. The team manages the end-to-end lifecycle of a server fleet, providing cloud solutions and various infrastructure services ensuring they are scalable and reliable. Responsibilities: - Manage server fleet support within the ticket system, including power cycling, troubleshooting and replacement of failed components. - Serve as the first point of contact for troubleshooting technicians, prioritizing ticket queues, and resolving escalated issues. - Perform physical installation, movement, and shutdown of equipment; Support data center projects such as capacity expansion and retrofits. - Assist with inventory and asset tracking, while collaborating with physical security and EHS teams to maintain site integrity and compliance. - Build and maintain strong working relationships with internal teams and external partners to ensure operational efficiency. - This position is part of a team that provides 24/7 support and requires working scheduled shifts, which may include vacation. - Demonstrates a strong desire to learn and develop new skills to adapt to evolving technologies and business needs. Minimum Qualifications - College/Technician degree or equivalent professional experience/degree in engineering. - Knowledge of repairing Linux devices and server devices. - Working knowledge of technologies such as HTTP, DNS, RAID and DHCP. - At least three years of experience supporting IT equipment or related technology

Requirements

• interpret technical requirements
• define technical requirements
• troubleshoot
• apply advanced manufacturing
• perform scientific research
• technical drawings

Skills