Senior Customer Success Manager (Middle East)

Job description

Customer Success Manager (Middle East) in a global company, dealing with customers across the Middle East, ensuring their success and satisfaction. Collaborates with support, engineering, and product teams, and works as a trusted advisor to customers. Has over 5 years of experience in customer success, account management, or similar customer-facing role in SaaS or technology. Fluent in Arabic and English, and based in Saudi Arabia. Has experience in regional customer support in the Middle East, strong technical proficiency, and ability to work with tools such as OpenCTI or OpenAEV. Applies through the announced application channel of the entity - is given the opportunity to join a truly international and rapidly growing team

Requirements

• Client Relationship Management
• Data Analysis
• Cross-functional Collaboration
• Strategic Planning
• Communication Skills

Skills