Receptionist

Job description

Key Responsibilities: • Welcome and assist employees, visitors, tenants and VIP/VVIP guests professionally. • Provide an efficient and responsive front desk/help desk service. • Manage visitor registration, records and access coordination. • Coordinate with Security and Control Room teams for visitor access and approvals. • Provide directions, information and assistance to visitors and employees. • Handle reception inquiries and support front-of-house services. • Assist visitors in resolving their requests or coordinate with the relevant department until the matter is addressed. • Support VIP/VVIP arrivals, meetings and special events. • Escalate security-related issues to the on-duty Security team immediately. • Maintain a professional appearance, proper grooming, confidentiality and high customer service standards. • Prepare daily reception logs and report any significant or urgent matters. • Comply with SRMG News procedures, security instructions and escalation protocols

Requirements

• Skill: Intermediate stage
• Skill: Adherence to regulatory guidelines
• Skill: Company policies
• Skill: Customer Service
• Skill: Communication with customers
• Location: Riyadh region

Skills