Business Development Manager

Job description

As a Business Solutions Partner at the employer, you will own end-to-end customer relationships, pipeline creation, deal execution, and revenue outcomes across assigned accounts. The role focuses on driving portfolio-led growth across all the employer divisions by building qualified pipelines, executing disciplined deal strategies, and ensuring predictable revenue performance. The BSP acts as a strategic advisor to clients and a commercial orchestrator internally, aligning pre-sales, delivery, pricing, legal, and product teams to deliver integrated solutions that create measurable customer value and sustainable business growth. Duties & Responsibilities: Strategic Account & Portfolio Management • Own the end-to-end account plan, including stakeholder mapping, whitespace analysis, and quarterly growth planning. • Drive portfolio penetration across all the employer divisions, ensuring balanced revenue contribution and avoiding single-line dependency. • Act as the primary commercial owner of assigned accounts, ensuring long-term value creation and strategic alignment. • Build trusted advisor relationships with executive and senior stakeholders across customer organizations. Sales Pipeline & Deal Execution • Build and maintain a qualified, healthy pipeline across divisions with disciplined stage progression. • Lead deal strategy, commercial services, pricing discussions, and close-plan execution. • Drive new logo acquisition (where applicable) and systematic account expansion. • Escalate risks early and lead structured deal reviews for complex or high-value opportunities. Sales Performance, Forecasting & CRM Discipline • Own accurate forecasting and pipeline visibility, ensuring predictability and variance control. • Maintain CRM hygiene, including accurate values, stages, timelines, next steps, ownership, and evidence of customer engagement. Governance, Compliance & Deal Readiness • Ensure full compliance with pricing, discounting, and approval governance frameworks. • Guarantee deal readiness prior to closing, including scope alignment, pricing approval, and internal sign-offs. Cross-functional Collaboration & Commercial Leadership • Act as the voice of the customer internally, aligning solutions to real business outcomes. • Lead multi-stakeholder initiatives to resolve client challenges and optimize solution delivery. • Collaborate across divisions to design bundled, outcome-driven solutions rather than standalone offerings. • Orchestrate cross-functional teams (Pre-Sales, Delivery, Pricing, Legal) to ensure deal readiness and timely closure

Requirements

• Bachelor’s degree in Business, Management, Technology, or a related field
• 7+ years of extensive experience in scale up tech solution enterprise sales, business development, or solutions selling within AI, or Tech solutions and consulting environments
• Demonstrated success managing complex, multi-stakeholder enterprise deals
• A good understanding of Language and Translation services and the challenges faced within the specific market sectors
• Strong experience in portfolio selling, cross-selling, and solution bundling
• Excellent analytical, problem-solving, and decision-making skills
• Ability to perform under pressure and manage multiple high-impact opportunities
• Excellent in-person and phone-based presentation skills
• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint
• Excellent written and verbal communication skills in English and the employer

Skills