Sales Operations Executive

Job description

Key Responsibilities • Support the sales team with day-to-day sales operations and administrative activities. • Maintain and update customer, prospect, and opportunity information in the CRM system. • Prepare and maintain sales reports, dashboards, and performance trackers. • Track leads, opportunities, quotations, proposals, and sales pipelines. • Coordinate with Sales, Finance, Marketing, and other internal teams to ensure smooth sales processes. • Assist in preparing quotations, proposals, presentations, and sales-related documents. • Monitor sales activities and follow up on pending actions with relevant stakeholders. • Maintain accurate records of customer interactions, deals, and sales documentation. • Support sales forecasting and pipeline reviews. • Assist with order processing, invoicing coordination, and documentation where required. • Identify gaps or inefficiencies in sales processes and suggest improvements. • Ensure timely and accurate completion of sales-related reports and MIS. • Support the sales team in meeting operational and business requirements. • Good analytical and problem-solving abilities. • Strong attention to detail and accuracy

Requirements

• Bachelor’s degree in Business Administration, Commerce, Marketing, or a related field.
• 2–3 years of experience in Sales Operations, Sales Coordination, Business Operations, or a similar role.
• Hands-on experience with CRM systems such as Salesforce, HubSpot, Zoho, or similar platforms.
• Good knowledge of MS Excel/Google Sheets and reporting.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to coordinate with multiple teams and manage competing priorities.
• Experience in the technology, cloud, SaaS, or IT services industry is an advantage

Skills