Customer Success Manager (Technical)
Riyadh
EmployerUndisclosed employer
LocationRiyadh
Job typeFull-time
FieldCustomer Service
Posted2026-10-28
Apply by2027-04-28
Job description
Description: A strategic and technical role that helps enterprise customers adopt, optimize, and expand their use of the company's solutions. Responsibilities include identifying adoption gaps, building tailored success plans, and aligning product use cases to value realization
Requirements
- Solid knowledge of security tech (firewalls, IDS/IPS, SDN, compliance) and APIs (Java, REST)
- Excellent communication skill in English and Arabic - Willingness to travel up to 50% of the time Nice to Have - Experience with Gainsight
- Excel
- Java
- Networks
- AWS Cloud
- Cyber Security
- Project Management
- Sales
- Compliance
Skills
ExcelJavaNetworkingAWSCybersecurityProject managementSalesCompliance
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