Service Delivery Coordinator

Job description

Service Delivery Coordinator at a leading company in Riyadh is a senior role collaborating with the service delivery team to ensure operational compliance within client environments and maintain high customer satisfaction across all tasks. Responsibilities include managing customer complaints, updating contracted accounts, coordinating meetings, preparing reports, updating procedures, handling documentation, improving processes, and advising stakeholders. Candidates must adapt to varied requirements, have high attention to detail and a proactive approach, be reliable in delivering high-quality work, possess strong written and verbal communication skills, build effective relationships with diverse stakeholders, work well in a team, demonstrate a strong focus on customer satisfaction, handle multiple tasks to achieve results, develop critical and creative thinking, work independently and as part of a team, have strong organizational and time‑management skills, and enhance proficiency in Microsoft Office Suite. Please apply via the announced application channel.

Requirements

• Proven experience acquired in a similar role.
• Demonstrated experience in customer service or administrative role.

Skills