Customer Service Employee

Job description

Wanted: Customer service employee for a training company - Riyadh (east of Riyadh) the employer in Riyadh announces its need for a customer service employee to join the work team: - Job duties: - Responding to customer inquiries and following up on their requests. Dealing with complaints and resolving them with high efficiency. Providing the necessary support and information to customers. Documenting transactions and preparing periodic reports. Working hours: morning/evening period, 5 working days per week. Conditions: Nationality: Saudi only. Work location: Riyadh - east of Riyadh

Requirements

• Qualification: High school diploma or equivalent as a minimum.
• Skill: Excellent skills in effective communication and dealing with the public.
• Skill: Proficiency in using customer service systems and computer programs.
• Skill: Effective communication and listening
• Skill: solving problems and dealing with complaints
• Skill: Working on CRM customer service systems
• Location: Riyadh region

Skills