Parts Advisor

Job description

The advisor is responsible for accurately identifying, quoting, and supplying genuine automotive parts to the workshop, retail customers, and trade accounts. The role combines commercial sales responsibility with disciplined inventory management, directly impacting workshop efficiency, parts revenue, and overall after‑sales profitability. Ensuring correct part availability, pricing accuracy, and fast order fulfilment reduces workshop delays, improves customer satisfaction, and maximizes parts department performance. The position requires strong product knowledge, attention to detail, and the ability to balance sales targets with effective stock control and OEM compliance

Requirements

• Proficient in part identification and quoting
• proficient in supplying genuine parts
• strong product knowledge
• proficient in detailed inventory management
• knowledge of OEM compliance
• experience in parts sales and customer service
• experience in supply chain
• proficient in processing purchase orders and receipts
• proficient in conducting cycle counts and stock updates
• proficient in professional communication with workshop and customers
• proficient in coordinating urgent orders and minimizing vehicle downtime
• proficient in forward stock planning based on demand forecasts.

Skills