Restaurant Manager - Mediterranean Cuisine

Job description

Oversee daily operations of the Mediterranean restaurant ensuring seamless, refined service aligned with Fairmont standards. Preserve Mediterranean heritage through elegant, authentic ambience, presentation, and service flow. Conduct daily briefings and meticulous inspections to ensure food quality, service rituals, cleanliness, and attention to detail. Maintain strict inventory control, sourcing, and cost management while using authentic ingredients and minimizing waste. Ensure full compliance with HACCP standards, local regulations, and Fairmont operational policies. Curate an immersive Mediterranean dining journey by sharing the story and cultural influences behind each dish. Anticipate guest needs intuitively and deliver effortless, personalized service. Handle guest feedback and service recovery with empathy and discretion to create lasting impressions. Build meaningful guest relationships by recognizing preferences and fostering a sense of belonging. Lead and inspire the Heartists® team, fostering passion, pride, and excellence, and coach members on service artistry, Mediterranean cuisine knowledge, and personalized engagement. Embed Fairmont service culture through continuous training, storytelling, and role‑modeling of brand values. Ensure high standards of grooming, professionalism, and emotional intelligence within the team

Requirements

• proficient in Excel
• experience with cost management
• experience leading a team
• meticulous attention to detail
• quality assurance expertise
• knowledge of compliance
• experience in guest experience

Skills