Customer Service Specialist

Job description

The customer service specialist in the Saudi labor market is responsible for receiving customer inquiries and dealing with their complaints through various communication channels to ensure their satisfaction and enhance the image of the establishment. It contributes to providing accurate information about products and services and solving problems effectively in accordance with approved quality standards. It is keen to build positive and sustainable relationships with customers in line with the objectives of the retail and services sector in the Kingdom

Requirements

• Qualification: Bachelor's degree in Business Administration or related field
• Skill: Excellent skills in effective communication and dealing with the public
• Skill: Proficiency in using customer relationship management systems and computer applications
• Skill: Problem solving
• Skill: Managing complaints
• Location: Riyadh region

Skills