Marketing Executive

Job description

The role of the Marketing Executive includes promoting brand awareness internally and externally. Apply sales techniques to maximize revenue while maintaining guest loyalty to the employer Identify opportunities to up‑sell customers and offer enhancements for a better the employer experience. Encourage guests or callers to purchase or schedule preview package tours. Explain details and requirements for attending a sales presentation to potential owners. Verify that individuals meet eligibility criteria before scheduling a tour of a the employer vacation club property. Provide complimentary gifts such as reward points or show tickets. Answer guest inquiries about property facilities and services. Receive, record, and relay messages accurately. Follow all company policies and procedures, maintain a clean professional appearance, and protect confidential information. Greet guests according to company standards, anticipate their service needs, and thank them sincerely. Communicate clearly and professionally, prepare documents accurately, and handle telephone etiquette appropriately. Develop positive working relationships, support the team to achieve common goals, and respond appropriately to employee concerns. Comply with quality assurance standards. Move, lift, carry, push, pull, and place objects up to 10 pounds without assistance; stand, sit, or walk for extended periods. Perform other reasonable duties as requested by supervisors.

Requirements

• High school diploma or GED equivalent
• No related work experience required
• No supervisory experience required
• No license or certification required

Skills