Customer Service Specialist

Job description

Vacancy - Customer Service Specialist (Saudi Only) Location: Saudi Arabia Job Family: Customer Support Education: Bachelor's Degree We are looking for a Customer Service Specialist to join our team and support customer relations, order fulfillment and service operations across the Middle East region. Key Responsibilities: Manage customer orders and order fulfillment operations. Dealing with and supporting customers across the Middle East. Build strong relationships with customers and understand their requirements. Coordinate activities with clients and internal departments. Proactively resolve customer issues and implement effective solutions. Coordinate with supply chain, logistics, sales, manufacturing and other relevant teams. Support business strategies and ensure high service levels. Maintain knowledge of products, applications and service offerings. Essential Skills: Customer Service and Customer Engagement Excellent Communication Skills SAP and/or CRM Experience Knowledge of Business Processes Decision Making and Critical Thinking Problem Solving Operational Excellence Digital Transformation Qualification: Bachelor's Degree Location: Saudi Arabia - Middle East Interested candidates are invited to share their CV for consideration

Requirements

• Maintain knowledge of products, applications and service offerings.

Skills