Customer Experience Manager
Riyadh
EmployerUndisclosed employer
LocationRiyadh
Job typeFull-time
FieldCustomer Service
Posted2026-10-21
Apply by2027-04-21
Job description
We're Hiring: Customer Experience (CX) Manager Riyadh | Retail | Full-time What you'll do: - Lead customer service and CX operations across stores and online - Set service standards and track NPS / CSAT - Build and lead a high-performing CX team What we're looking for: - 4+ years in customer service or CX, ideally in retail - Strong leadership and reporting skills
Requirements
- Lead customer service and CX operations across stores and online
- Set service standards and track NPS / CSAT
- Build and lead a high-performing CX team
- 4+ years in customer service or CX, ideally in retail
- Strong leadership and reporting skills
Skills
Customer service
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