Technical Support Engineer

Job description

Were Hiring: Technical Support Engineer! -Troubleshoot hardware, software, Microsoft 365, Windows, and basic network issues. -Support classrooms, labs, and end-user devices. -Manage IT support requests through the ticketing system. What were looking for: -Bachelors degree in IT, Computer Science, or a related field. -1-3 years of IT support experience. -Strong troubleshooting, communication, and customer service skills. -A collaborative mindset and eagerness to learn. Interested?

Requirements

• Provide first-line IT support to faculty and staff.
• Troubleshoot hardware, software, Microsoft 365, Windows, and basic network issues.
• Support classrooms, labs, and end-user devices.
• Manage IT support requests through the ticketing system.
• Bachelors degree in IT, Computer Science, or a related field.
• 1–3 years of IT support experience.
• Strong troubleshooting, communication, and customer service skills.
• A collaborative mindset and eagerness to learn.

Skills