Customer Service Representative

Job description

Customer service experience in the recruitment sector and recruitment platforms. An application will not be considered without experience. It is preferable to live in eastern Riyadh About this profession: Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Typical duties of this profession: • Handle and resolve customer complaints effectively • Maintain positive relationships between the organization and customers • Manage and analyze customer satisfaction data • Prepare periodic reports on service quality levels

Requirements

• High school diploma or equivalent
• good communication skills and effective listening ability
• proficient in using Customer Service (CRM) software

Skills