Assistant Manager

Job description

The role provides compliant immigration advice, knowledge or strategy to clients and supervises end-to-end immigration processes for the firm’s corporate client base. The Assistant Manager functionally manages internal staff, teams, and workload requirements to meet expectations, deadlines, and financial targets. The day involves communicating effectively with clients about immigration process progress, assisting in managing the team to ensure accurate and timely advice, providing accurate monthly billing estimates, and developing outstanding working relationships with clients. The Assistant Manager also participates in monthly calls with clients, leads high-touch calls, and is involved in case escalations, business development initiatives, and new client implementation projects.

Requirements

• Competent in drafting legal advice and compliance assessments
• Excellent customer service skills
• Knowledge of Word, Excel and Access, or similar software
• Operationally aware is essential
• Excellent communication and presentation skills
• Excellent organization and coordination skills
• Strong Analytical skills
• High degree of focus on Quality
• Able to work in a discreet and sensitive manner
• Able to effectively manage multiple and competing priorities
• Able to be self-managed and proactively seek out work
• Detail-oriented
• Prior experience in Immigration or Global Mobility functions at a multinational or reputable local company in the Middle East for at least four years is preferable
• Arabic speaking.

Skills