Head of Customer Experience Department
Riyadh
EmployerUndisclosed employer
LocationRiyadh
Job typeFull-time
FieldCustomer Service
Posted2026-10-19
Job description
About the Role: Lead the customer service team and develop a strategy to achieve customer satisfaction. Duties include: developing the customer service process, leading the customer service team, improving the guest experience, using Excel to analyze data. You will develop a strategy to attract customers and increase revenue by improving the customer experience
Requirements
- excel
- customer service
- Leading a team
- Guest experience
Skills
ExcelCustomer serviceTeam leadershipGuest experience
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