Central Sheriff

Job description

One of the largest hotels providing hotel services Systems/processes • Provides helpful, friendly and quick telephone answering service to all customers (internal and external). • Conducts immediate response and fire alarm process in accordance with regulatory standards and policies. • Ensure all wake-up calls and reminders are made to clients. • Responsible for the cleanliness, maintenance and cleanliness of the area under his control. • Ensures efficient use of resources under its control. • Prepare and maintain all records in accordance with the organization's policies and procedures. • Billing/telephone calling procedures as per hotel policy. • Attends behavioral and professional training sessions regularly to enhance his/her knowledge about hospitality services and new systems. • Ensures that he/she is constantly updated on fire alarm systems and operations. • Attends training on telephone etiquette and guest handling techniques to improve responses and be able to efficiently handle guest calls. • Attends behavioral and professional training in specific and related work areas to enhance skills and develop cross-functionality.

Requirements

• Proficiency in speaking and writing English.
• Proficiency in using computer applications
• He holds a high school diploma.

Skills