Mid Market Customer Growth Executive

Job description

Customer Growth Executive for the mid-market sector in an undisclosed entity in the Riyadh region, working to build trusted relationships with second-tier customers, supporting growth by monitoring performance indicators such as gross profit, margin, and cross-over opportunities, coordinating cross-functional teams to meet customer needs, supporting customer onboarding and configuration processes, analyzing traffic and business performance to identify growth opportunities and mitigate risks, collaborating with the self-service team to ensure a smooth transition between managed services and self-models, and updating activity and opportunity records in Salesforce and internal systems — you can apply through the entity’s announced application channel.

Requirements

• experience in business or account management or customer success or sales roles
• mastery of communication and relationship-building skills with a focus on the customer
• ability to coordinate multiple stakeholders and manage priorities in a fast-paced environment
• fluency in English speaking and writing
• knowledge of CRM tools such as Salesforce or data analytics platforms

Skills