Software Account Manager

Job description

the employer, a subsidiary of Master Works, bridges business and technology through innovative digital solutions covering quality assurance, low‑code/no‑code development, application performance, and lifecycle management. The company seeks a Software Account Manager to support product deployment and business development by leveraging market and analytical expertise to articulate the value of custom digital solutions. The role involves working closely with stakeholders to understand core business challenges and technical requirements and demonstrate how digital services and products can meet strategic needs. Responsibilities include engaging clients to gather operational requirements and digital transformation goals; delivering presentations, product demos, and business proposals; compiling detailed reports on customer needs, product friction points, market activities, and product variations; providing commercial insights, defining pricing schedules, managing discount structures, and securing approvals; collaborating with cross‑functional technical teams to align expectations and resolve cases; staying current with industry trends and product roadmaps; conducting discovery calls, cold outreach, networking events, and social selling workshops; participating in Agile sales alignment sessions and account reviews while maintaining accurate CRM pipeline metrics.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Computer Science, Information Technology, or related field
• 3–7+ years of experience in enterprise software sales, IT solutions sales, or technology account management
• experience leading a designated territory, profiling accounts, and managing end‑to‑end B2B sales cycles
• proven ability to turn prospects into measurable revenue pipelines
• general knowledge of the IT industry with capacity to learn and communicate complex product and architecture details
• strong analytical and CRM pipeline management skills
• fluency in English (written and verbal)
• exceptional negotiation skills for commercial agreements and deal closing
• strong self‑motivation, time management, and independent work ethic
• execution of end‑to‑end B2B software sales cycle and territory management
• demand generation, prospect profiling, and pipeline opportunity management
• developing and leveraging long‑term customer relationships
• B2B commercial contract negotiation and value‑based closing
• cross‑functional collaboration with technical delivery teams
• systematic CRM pipeline monitoring and milestone tracking
• understanding of IT industry concepts and software solution mapping
• account management and corporate relationship building
• professional product presentations and solution pitching
• market intelligence reporting and competitor analysis
• CRM operations and pipeline data analytics
• pricing governance and commercial model design
• prioritization, autonomy, and teamwork
• travel for client‑facing activities.

Skills