Site Digital Key User & Capability Leader

Job description

Serves as the site's primary authority for digital systems in materials management, manufacturing operations, quality and maintenance. Drives system adoption, process compliance, workforce capability and master data quality while aligning with global standards. Acts as the Local Process Digital Authority, bridging factory operations and enterprise digital standards in partnership with Global Process Digital Authorities and the Master Data Governance team. Responsibilities include: leading local deployment, stabilization and continuous improvement of ERP, MES and other digital manufacturing systems; partnering with site leadership to adopt standardized processes and solutions; representing site requirements, risks and opportunities in enterprise transformation programs; managing data conversion, validation and cleansing before go-live; ensuring global designs support site needs and compliance; supporting testing, user acceptance and readiness reviews; maintaining governance documentation; developing and delivering role‑based training for materials, manufacturing, quality and maintenance teams; serving as the primary escalation point for digital system issues; identifying workflow simplification and data quality improvement opportunities; participating in the DPE LPDA network and sharing best practices across sites.

Requirements

• Experience supporting user adoption, training or business process transformation initiatives
• Experience supporting ERP, MES, quality, maintenance or other digital manufacturing system deployments as a key user, super user or deployment role, including data conversion and cutover activities
• Lean Manufacturing, Six Sigma or Continuous Improvement experience
• Experience working within global manufacturing organizations and matrixed team structures
• Bachelor's degree in Engineering, Supply Chain, Operations Management, Information Systems, Business or related discipline
• Minimum 5 years of experience in supply chain, materials management or production operations in an industrial environment
• Demonstrated experience with SAP, Oracle or equivalent ERP platforms supporting manufacturing and supply chain operations
• Experience with Manufacturing Execution Systems and other digital systems supporting quality or maintenance operations
• Strong understanding of manufacturing processes, inventory management, production execution and master data governance
• Strong verbal and written communication skills in Arabic
• Knowledge of master data governance, data migration and ERP transformation methodologies
• Excellent communication, facilitation, stakeholder management and problem‑solving skills
• Demonstrated ability to lead organizational change and drive sustainable process adoption.

Skills