Branch Supervisor

Job description

The supervisor oversees daily operational processes and ensures efficient workflow. Manages the team, assigns tasks, and organizes shift schedules. Monitors product and service quality to ensure customer satisfaction. Ensures compliance with cleanliness and food safety standards. Handles inventory sales, conducts periodic stock counts, and resolves customer complaints and operational issues. Tracks employee performance, provides training, and develops competencies. Prepares operational reports and works to achieve branch objectives

Requirements

• Bachelor's degree in Business Administration or related field
• leadership and organizational skills
• ability to manage the team
• communication and problem‑solving skills
• ability to work in shifts
• ability to handle work pressure

Skills