Restaurant Manager - Mediterranean

Job description

Manage the Mediterranean restaurant within the Red Sea Project in Saudi Arabia. The resort features 361 rooms and 11 distinct dining concepts, including an overwater restaurant with Red Sea and mangrove views. Responsibilities: oversee daily restaurant operations and ensure service quality in line with Raffles standards; reflect Mediterranean heritage and multicultural identity in ambiance and presentation; conduct daily briefings and inspections for food quality, service rituals, and cleanliness; maintain strict inventory, sourcing, and cost control using authentic ingredients; ensure full compliance with HACCP, local regulations, and Raffles policies; curate a personalized, immersive Mediterranean dining experience; handle guest feedback and service recovery with empathy; build meaningful guest relationships and encourage repeat visits; lead and inspire Heartists® through coaching, training, and embedding Raffles service culture; uphold high grooming, professionalism, and emotional intelligence standards; support financial growth through strategic upselling and promotions; monitor revenue, labor, and cost of sales against budget; prepare forecasts, analyze trends, and implement profitability actions; collaborate with marketing and events for campaigns and partnerships; ensure accurate billing, cash handling, and financial compliance; contribute to pre-opening initiatives, SOP development, guest journey mapping, and service choreography; champion a culture of belonging, creativity, and excellence; ensure health, safety, and hygiene compliance with regular audits and corrective actions.

Requirements

• Bachelor’s degree or diploma in Hospitality Management, Food & Beverage, or related field
• minimum 3–5 years experience in a luxury hotel or high-end restaurant, preferably with Mediterranean cuisine exposure
• strong understanding of luxury service standards and guest engagement
• pre‑opening experience highly advantageous
• inspirational leadership and people development
• deep appreciation for Mediterranean cuisine and cultural storytelling
• exceptional communication and interpersonal skills
• strong commercial awareness and financial acumen
• attention to detail with commitment to excellence
• emotional intelligence and ability to create meaningful guest connections.

Skills