Cluster Director Food & Beverage of Raffles & Fairmont the Red Sea

Job description

The Cluster Director Food & Beverage at Raffles & Fairmont Red Sea leads culinary operations in Umluj, Saudi Arabia. Develops and implements strategic plans to enhance food and beverage offerings across all Raffles & Fairmont properties in the Red Sea region. Oversees financial performance of all outlets, including budgeting, cost control and revenue optimization. Leads a large team of F&B professionals, fostering a culture of excellence and innovation. Ensures the highest standards of customer service and guest satisfaction across all venues. Collaborates with the executive chef to create innovative menus reflecting local flavors and international trends. Maintains strict quality control and food safety standards. Manages inventory and supply chain for efficient, cost‑effective operations. Builds relationships with local suppliers and industry partners. Stays current with global F&B trends and implements best practices. Represents Raffles & Fairmont Red Sea at industry events and forums. Monitors key performance indicators to track operational efficiency and profitability. Develops comprehensive staff training and development programs to improve service quality and employee engagement. Oversees POS system implementation and optimization. Champions sustainability and environmental best practices across all F&B operations. Develops marketing strategies and promotional campaigns to drive revenue and enhance brand visibility across the cluster.

Requirements

• Bachelor's degree in Hospitality Management or related field
• minimum 10 years experience in luxury hospitality F&B management with proven success
• extensive experience managing multi‑outlet operations in high‑end hotels or resorts
• strong financial acumen in budgeting, P&L management and revenue optimization
• exceptional leadership skills to inspire and develop large teams
• advanced knowledge of food safety regulations and certifications
• proficiency in inventory management and supply chain optimization
• excellent communication and interpersonal skills with guests, team members and stakeholders
• strong problem‑solving abilities and decisive action in fast‑paced environments
• in‑depth understanding of Middle Eastern cuisine and culture and international F&B trends
• experience working in the Middle East
• fluency in English
• knowledge of Arabic is a plus

Skills