Senior Associate - Service Delivery

Job description

Business Introduction: the employer Holding is the leading shopping mall, retail, communities, and entertainment developer and operator in the Middle East, North Africa, and Central Asia. It employs over 43,000 people, generates revenues above US$11 billion, and operates in 18 countries. Iconic brands include Mall of the Emirates, the employer, All Saints, Lego, City Center, Abercrombie & Fitch, and VOX Cinemas. We believe in making Great Moments for Everyone, Every day. Responsibilities: Deliver high‑quality service to clients; ensure service operations meet standards; coordinate with internal and external teams; monitor and drive performance improvements.

Requirements

• · Experience in managing service delivery operations
• · The ability to enhance customer relationships
• · Achieving operational excellence

Skills