Service Advisor

Job description

The Service Advisor facilitates service operations in the Center in terms of manpower and facility to achieve targets in areas of customer satisfaction, customer retention, and productivity by adhering to the company's vision, mission, and values and applying standard operating procedures. This includes achieving operational targets by defining and preparing business plans, providing efficient service through a Guest First mindset, and applying Jameel Standards related to the Service Advisor job.

Requirements

• Minimum - Bachelor’s Degree or Equivalent
• Minimum 5 years’ experience in Service area
• Time Management
• Monitoring
• Active Learning
• Stress Tolerance
• Inter-Personal Skills
• Good Communication Skills
• Achievement/Effort
• Computer Skills
• Good Judgement Skills and Decision Making
• Social Perceptiveness
• Problem Sensitivity

Skills