Fashion Consultant

Job description

the employer has delivered luxury experiences in the Middle East for over seven decades. As a Fashion Consultant you will achieve individual and team sales targets while delivering an exceptional guest experience. You will support the implementation of CRM, CX and other key initiatives in‑store. You will collect data on customer behavior, top sellers and slow movers for business reviews. You will manage client relationships through an omnichannel approach and provide pre‑buy feedback on products. You will drive eNPS through people experience initiatives, ensure compliance with visual merchandising guidelines and SOPs, and oversee click‑and‑collect within SLAs. You will capture customer data as required by the marketing team, promote the MUSE loyalty program and stay updated on app offerings. You will support in‑store marketing events, monitor brand social media activities, drive sell‑throughs and contribute to CX initiatives.

Requirements

• 2 years of experience in a luxury fashion brand
• Intermediate or fluent English

Skills