Fashion Consultant

Job description

Act as a Fashion Consultant for the employer at Riyadh Park Mall. Achieve individual and collective sales targets while delivering an exceptional guest experience. Support the implementation of CRM, CX and other key customer and people initiatives in-store. Collect data on customer behavior, top sellers and slow movers for business reviews. Manage client relationships through an omnichannel approach. Provide pre‑buy feedback on products. Drive eNPS through people experience initiatives and culture. Adhere to visual merchandising guidelines and standard operating procedures. Ensure click‑and‑collect is performed within service‑level agreements. Capture customer data in line with marketing requirements. Promote the loyalty program (MUSE) and stay updated on app offerings. Support in‑store marketing events and activations. Monitor brand social media activities and campaigns. Drive sell‑throughs within the store and contribute to CX initiatives. Provide input on what is working well and what is not.

Requirements

• 2 years of experience in a luxury fashion brand
• Intermediate or fluent English language

Skills