Social Media Quality Control Manager

Job description

the employer Investment Company is seeking a dedicated and detail-oriented Manager - QC Social Media to oversee quality control processes across all social media channels. This role is crucial to ensuring that all content meets the highest standards of quality, consistency, and alignment with the brand’s voice and guidelines. You will work closely with content creators, social media specialists, and marketing teams to maintain an excellent online presence and uphold the employer’s reputation. Key Responsibilities • Establish and maintain quality control standards for all social media content and campaigns. • Review and approve social media materials to ensure accuracy, consistency, and compliance with brand guidelines. • Collaborate with content creators and marketing teams to provide feedback and guidance on content improvement. • Monitor social media channels for quality assurance and adherence to company policies. • Identify and address any issues related to misinformation, inappropriate content, or brand misrepresentation. • Develop and implement processes and tools for effective quality control in social media content production. • Train and mentor team members on quality standards and best practices. • Track and report on quality metrics to senior management and recommend improvements.

Requirements

• Bachelor's degree in Marketing, Communications, Media Studies, or a related field.
• 5+ years experience in social media management, quality control, or content review roles.
• Strong knowledge of social media platforms and content standards.
• Excellent attention to detail and strong editorial skills.
• Ability to provide constructive feedback and work collaboratively with creative teams.
• Experience developing and implementing quality control processes.
• Strong organizational and multitasking abilities.
• Fluency in English required
• Arabic proficiency is advantageous.

Skills