Assistant Systems Engineer
Riyadh
Job description
Provides on‑site technical support, manages peripheral devices, and assists with Microsoft cloud technologies and IT infrastructure. Manages Windows devices, distributes and troubleshoots applications. Supports device management via Microsoft Intune and compliance policies. Manages user accounts, access and authentication in Microsoft Entra ID. Provides support for Windows Server, Active Directory and Group Policy. Monitors backups and resolves infrastructure issues. Delivers Level 1 and Level 2 support for end users, hardware, software and network connectivity. Maintains IT documentation, asset records and support tickets
Requirements
- proficient in on‑site technical support
- proficient in managing peripheral devices
- knowledge of Microsoft cloud technologies
- proficient in IT infrastructure
- proficient in Windows device management
- experience with application deployment and troubleshooting
- proficient in Microsoft Intune
- knowledge of compliance policies
- proficient in managing user accounts, access and authentication in Microsoft Entra ID
- proficient in Windows Server
- proficient in Active Directory
- proficient in Group Policy
- knowledge of backup monitoring
- proficient in resolving infrastructure issues
- proficient in Level 1 and Level 2 support for end users, hardware, software and network connectivity
- proficient in maintaining IT documentation, asset records and support tickets
Skills
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