Freelance Luxury Brand Evaluator

Job description

Albatross CX was founded in 2006 as a global customer experience agency serving premium and premium brands. It helps brands achieve profitable growth by transforming transactional moments into emotional relationships and experiences. Albatross CX specializes in capturing and analyzing experience feedback across all customer touchpoints as well as retail teams, with a defined action plan and ongoing follow-up. Through its unique metric - the Albatross Customer Experience Index (ACE), it allows brands to better understand not only what drives guidance but also their performance against their peers. Operating in 70 countries through 14 global offices, Albatross CX provides a comprehensive customer experience framework for more than 200 of the most premium brands. Albatross CX is a member of the Customer Experience Group, an alliance of five leading agencies that together provide a framework that allows premium and luxury brands to enhance the customer experience. For more information, visit We are looking for shopping assessors who can visit luxury stores. Register now and be rewarded for sharing your opinions about your favorite brands!

Requirements

• · Albatross CX was founded in 2006 as a global customer experience agency serving premium and premium brands
• · Albatross CX specializes in capturing and analyzing experience feedback across all customer touchpoints as well as retail teams, with a defined action plan and ongoing follow-up
• · Through its unique metric - the Albatross Customer Experience Index (ACE), it allows brands to better understand not only what drives the trend but also their performance against their peers
• · Operating in 70 countries through 14 global offices, Albatross CX provides a comprehensive customer experience framework for over 200 of the most premium brands
• · Albatross CX is a member of the Customer Experience Group, an alliance of five leading agencies that together provide a framework that allows premium and premium brands to enhance the customer experience

Skills