Quality Supervisor

Job description

• Act as the Qualified Person and primary SFDA contact person for MDC warehouse and backup for FMT Controlled drugs management. • Ensure the implementation of approved quality procedures in daily operations for warehouse under his region • Support in reviewing and ensuring the proper implementation of quality contracts with vendors and clients • Monitor and manage complaints, ensuring timely investigation and effective resolution to prevent recurrence. • Oversee the management of deviations, ensuring thorough investigations, root cause analysis, and corrective actions. • Implement and monitor Corrective and Preventive Action (CAPA) plans to address deviations, ensuring their timely closure and effectiveness. • Ensure proper management of recall requests from the SFDA and suppliers, ensuring timely execution and documentation. • Conduct regular inspections of warehouses to verify compliance with quality standards and operational procedures. • Assist in reviewing and updating quality policies and procedures to align with regulatory requirements and best practices. • Support the review and verification of labelling and co-packing processes to ensure compliance with quality and regulatory requirements. • Ensure monitoring safety requirement at the warehouse and report any related deviation. • Ensure monitoring Temperature and Humidity at the warehouse and report any related deviation. • Ensure compliance with quality standards in inbound and outbound operations within warehouses.

Requirements

• Bachelor's degree in a related field, such as Pharmacy, quality assurance, engineering, and sciences.
• 3+ years of experience
• Familiarity with warehouse operations and basic knowledge of quality practices, including quality standards and good distribution practice.
• Strong communication and training skills to influence and engage employees.
• Problem-solving and decision-making skills in high-pressure situations.
• Ability to work independently and as part of a team.
• Proficiency in common software applications and dashboard reporting.

Skills