Supplier Quality Assurance Supervisor

Job description

The Supplier Quality Assurance Supervisor in vendor operations monitors and evaluates vendor interactions to ensure compliance with company standards and policies. The role enhances vendor satisfaction by identifying improvement areas, providing constructive feedback, and driving continuous quality enhancement.

Requirements

• Strong communication and interpersonal skills
• ability to provide clear, actionable feedback
• high attention to detail and observation skills
• proficiency with CRM systems and call recording/evaluation tools
• good analytical and reporting skills
• excellent time management and organizational abilities
• 3-4 years of relevant experience
• Bachelor Degree in a relevant field

Skills