Application Support Specialist
Jeddah
EmployerUndisclosed employer
LocationJeddah
Job typeFull-time
FieldIT & Software
Posted2026-09-12
Apply by2027-03-12
Job description
Providing technical support for the company’s applications in the Kingdom of Saudi Arabia. Tasks include receiving support requests, following up on service tickets in accordance with ITIL practices, analyzing SQL queries, managing databases, supporting web-based applications, conducting acceptance testing, managing incidents, and coordinating with business users and IT teams
Requirements
- Experience in application support or similar role
- Experience with ticket tracking systems and ITIL practices
- Good understanding of SQL and database administration
- Knowledge of web-based application support
- Experience in acceptance testing, incident management, and application problem solving
Skills
SQLTechnical supportProblem solvingDatabase administration
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